Service Policy
Adhere to customer first and advocate professionalism
Service philosophy
“Distinguished service，happy transfer”
Serve promise
"Execute three guarantees, 25-hour service, 361° satisfaction."
Three guarantees service
Quick Repair invites you to experience five-star after-sales service
| Part name | Three guarantee period/month | Three guarantees standard | |
| Body iron parts | Frame | 24+36 | When the load-bearing structure of the frame breaks during normal use, the frame will be replaced within 24 months and repaired within 60 months; if the frame is broken, deformed or damaged due to severe overloading or violent impact, it will not be replaced. Warranty provided. |
| Car compartment, door, seat bucket, etc. | 24 | Warranty will be provided when the iron parts have weld cracking, severe surface corrosion or structural deformation. | |
| Special power battery | 6+6 | If the battery leaks or the capacity is lower than 40% during normal use, it will be replaced within 6 months and maintained within 12 months. | |
| Special charger | 18 | The charger shell and outlet are intact and there is no self-disassembly. If charging abnormalities occur, the warranty will be provided. | |
| Motor | Motor a | 15 | If there is no damage to the motor casing, no breaks in the outlet area, complete attached wires, and no self-disassembly, any performance failure will be covered by the warranty; if the wire is trimmed, there is no label, or the failure is caused by unauthorized modification, the warranty will be waived. |
| Jindong Pro version motor | 24 | ||
| Controller | Controller a | 15 | The controller shell and outlet wires are intact and there is no self-disassembly. If there are short circuits, open circuits and other quality problems that affect the use, the warranty will be provided; if the wires are cut, there is no label, and the fault is caused by unauthorized modification, the warranty will not be given. |
| Golden Power Pro Version Controller | 24 | ||
| Rear axle | Rear axle a | 15 | If the rear axle shows no signs of man-made damage, and if there are quality problems such as weld bead breakage, half-shaft breakage, aluminum package cracking, gear breakage and failure, brake pot cracking, rear axle abnormal noise, oil leakage and other quality problems, the warranty will be provided; after testing, the function is normal and the appearance If there is no sign of damage, if the product is deformed by external force and damaged abnormally, the warranty will be void; the brake shoes are fragile consumables and will not be covered by the warranty. |
| Jindongli Pro version rear axle | 24 | ||
| Differential, half shaft, brake pot a | 18 | If the differential has quality problems such as shell cracking, gear failure due to material, abnormal noise, etc., the warranty will be provided; if the half shaft has quality problems such as shaft fracture, spline breakage, etc. quality. | |
| Brake hub | 5 | If the brake hub has cracks, trachoma, or desoldering, which indirectly or directly causes brake failure, the warranty will be extended. | |
| Disc brakes, brake pumps | 9 | Warranty will be provided for quality problems such as disc brake open welding, spring breakage, brake pump breakage, oil leakage, jamming and other quality problems. | |
| Brake lever | 18 | The brake lever is guaranteed to have no damage to its appearance, no breakage in the outlet area, loss of power-off function and other quality issues. | |
| Rim | 18 | If there are quality problems such as coating peeling, breakage, weld cracking, deformation and wobbling on iron rims, the warranty will be provided; if aluminum wheels have quality problems such as explosion, deformation and wobbling, the warranty will be provided. | |
| Tire/inner tube | 2 | Tires with quality problems such as bulging or cracking will be covered by the warranty; cuts, punctures or man-made damage by foreign objects will not be covered by the warranty. | |
| Front fork shock absorption | 18 | The warranty will be provided if the front fork shock absorber has aluminum barrel fracture, structural deformation, weld bead cracking, coating peeling off, severe corrosion, oil leakage, etc. | |
| Leaf spring, shock absorber spring | 12 | The warranty will be provided for leaf springs and shock absorber springs that have quality problems such as breakage, deformation, and severe surface corrosion. | |
| Directioner, upper connecting plate, lower connecting plate | 18 | Warranty will be provided if the steering wheel and upper and lower connecting plates are broken, deformed, or seriously corroded on the surface. | |
| Steering machine | 12 | If the steering machine has quality problems such as shell fracture, structural deformation, rack fracture, weld bead cracking, etc., the warranty will be provided. | |
| Shift knob | 12 | The warranty will be provided when the gear shift handle fails due to structural deformation, weld cracking and other quality problems. | |
| Main wiring harness | 12 | Warranty will be provided if the main wiring harness has quality problems such as lead short circuit or poor contact; wire cutting or artificial modification will not be covered by warranty. | |
| Turn the handle | 18 | The appearance and wiring of the handlebar are intact, and the warranty will be provided if the normal speed adjustment function or mode function is lost. | |
| Accelerator | 12 | The appearance and wiring of the accelerator are intact. If the accelerator loses its normal speed adjustment function or mode function, the warranty will be given. | |
| Multi-function switch, handle base | 12 | The appearance and wiring of the switch are intact. If one or more functions (horn, headlight, steering, etc.) fail, the warranty will be provided. | |
| Meter | 12 | The instrument shell is not damaged, the wiring harness is not damaged, and the instrument indication function fails and cannot be used normally, the warranty will be provided. | |
| Converter, DC contactor, flasher, air switch | 12 | Warranty will be provided if the function fails due to normal use; if the cord is cut, disassembled without authorization or damaged by man-made damage, the warranty will not be given. | |
| Lamps (headlights, taillights, turn signals) | 12 | The casing and outlet of the lamp are intact and there is no phenomenon of self-disassembly. If the lamp bead does not light up, the warranty will be given. | |
| Heater, player, 12V DC fan, small wiper motor, speaker, alarm | 12 | The casing and outlet wires are intact and there is no phenomenon of self-disassembly. If the function fails, the warranty will be provided; quality problems caused by wire cutting or unauthorized modification will not be covered by the warranty. | |
| Reverse image | 6 | The reversing image housing and cables are intact, and there is no phenomenon of self-disassembly. If the function fails, the warranty will be provided. | |
| Wipers (excluding blades) | 5 | The warranty will be provided if the wiper blade has quality problems such as breakage or structural deformation. | |
| Car door handles, door locks, set locks | 12 | If the lock or handle fails to open or close, or if the electric lock has poor contact, the warranty will be extended. (The lock set requires a key) | |
| Glass regulator | 12 | The warranty will be provided for glass lifts that fail to lift due to structural deformation, weld cracking, or motor damage. | |
| Baskets, bumpers, mud tiles, pneumatic struts | 12 | Warranty will be provided if the anti-corrosion layer of the car pan, bumper, and mud tiles peels off, the surface is severely corroded, or the weld bead cracks; if the pneumatic strut fails due to air leakage, the warranty will be provided. | |
| Seat cushion | 6 | If the support plate of the seat cushion breaks or the filling collapses, the warranty will be extended. | |
| Seat | 12 | The warranty will be provided if the seat has weld cracking, slide failure, or adjuster failure. | |
| a: The warranty period for motors, controllers, rear axles, differentials, axle shafts and brake pots of Datai and Yunet brands is 6 months. | |||
| Note: Three guarantees will not be given if the following conditions exist: | |||
| 1) Failure caused by the user’s failure to use, maintain and adjust the product in accordance with the “Customer Instructions”. | |||
| 2) If the damage is caused by improper use, storage or accident, or damage is caused by force majeure, the three guarantees will not be granted. | |||
| 3) Damage caused by the user’s own modification, dismantling and repair, and self-decomposition, which destroys the original state of the fault and makes technical identification and analysis impossible. | |||
| 4) Three guarantees will not be given if the product is severely overloaded, violently impacted by external force or damaged by man-made damage. | |||
| 5) If the product is tested to have normal functions and has no impact on normal use, it will be deemed to have been returned by mistake and no three guarantees will be given. | |||
| 6) Unable to produce valid certificates (valid invoices or receipts or warranty cards) or the data of the carded item does not match. | |||
| 7) Gifts, wearing parts, consumable parts (light bulbs, brake pads, brake lines, rearview mirrors, bearings, inner tubes, rubber sleeves, plastic parts, raincoats, etc.) are not covered by the warranty if the wearing parts are damaged. | |||
| 8) The battery is seriously depleted due to improper use and maintenance, or improper charging methods cause the battery to become bulging, deformed, and have reduced capacity. | |||
| 9) Unspecified parts are not eligible for three guarantees. (Please report to the after-sales staff in time for special circumstances) | |||